In summer of 2015 my pure chocolate lab passed out at camp and was very lathargic...I thought I was going to have to put the animal to sleep at only three years old. Dr. Chen brought me in immediately and took an extensive blood test and found a parasite in the dogs bloodstream. Put her on medication and a diet change and whalaa she is 150% better and has back all her pep in her step...He cares and goes above and beyond his duties. Thanks Dr. Chen you rule!!!!!
Take very good care of animals
Friendly staff and the vet is easy to get along with
Recently, my cat, who has been going to the FPAH for all his life, came to the end of his life span. No matter how much I tried, I could not keep him going. I called the FT. Plain Animal Hospital to come to my house and end his suffering.( I had arranged this ahead of time) It was Christmas Eve. and they had hours until noon. When I called I was told they were booked. I mentioned that they said they would come to my house. They could do that when they were finished seeing patients. It would only add an hour to the doctor's day and I would pay for any additional fees associated with the house call. When Dr. weaver was asked, I was told she said it was too far to drive. I live 6 miles away! I was told to call Lathem or Oneonta. Maybe they would come out. Really? Both are over an hour's drive. They would drive 60 miles, but Dr. Weaver would not drive 6?
To begin with, there are NO emergency hours. If you call after 5PM, you get an answering service that has you call a place in Lathem or Oneonta. In fact, I've called there at 4:45 and the phones were already switched over to the answering service. When I asked Dr. Weaver why there was no emergency hours, she replied that she was exhausted after working 3 1/2 to 4 1/2 days a week and could not do any more. I pointed out that physicians share with on-call. People nor animals get sick or injured on a 9 to 5 basis.
The vets are, at best, competent. Year after year, exam after exam, X-ray after X-ray, they didn't notice my cat had cancer. They gave me antibiotics for his " wheezing and breathing problems".
Dr. Chen is the other veterinarian at the FPAH. I asked him for Fentanyl patches for my cat. He didn't even know they made them for cats.
They say adversity brings out the real person. Good, or bad. If that's the case, then I say the support staff at the hospital are just the best. Caring and sensitive. There when you need them. They go above and beyond. However, I cannot say that about the veterinarians.
I will say, Dr. Chen did answer all of my email questions. But he did it from 9 to 5.
The vets are great. They're compassionate and the prices are more than fair.
I am financially responsible for three other cats that currently go to the FPAH. They will never see the inside of that place again. I have been going to this hospital since DR. Conrade started it. Lately it seems to be quite expensive for office visits. Since this is the only hospital I've been to, I cannot say they are more expensive than any other. I can say they are more expensive than my MDs.
Fort Plain Animal Hospital is a US Veterinary Care based in Fort Plain, New York. Fort Plain Animal Hospital is located at 13 River St, Fort Plain, NY 13339, USA.
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